Privacy Policy

Effective date: 01.02.2024

Airlize.com (“Airlize”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following categories of information:

  • Personal Data: Name, email address, phone number, billing details, and other information you provide when contacting us or registering for our services.
  • Travel Data: Search queries, booking details, and preferences when using our white-label travel integrations.
  • Technical Data: IP address, browser type, device information, cookies, and analytics data.
  • Marketing Data: Your preferences for receiving marketing communications.

2. How We Use Your Data

We process your data for the following purposes:

  • To provide and operate our travel booking services (flights, hotels, tours, insurance, eSIM, compensation).
  • To personalize content and recommendations.
  • To process affiliate and white-label bookings.
  • To communicate with you, including responding to inquiries.
  • To send marketing communications (if you opted in).
  • To comply with legal obligations (tax, accounting, consumer protection).

3. Legal Basis for Processing (GDPR & Swiss Law)

We process personal data based on:

  • Contractual necessity: to deliver requested services.
  • Legitimate interests: improving services, preventing fraud.
  • Consent: when you opt into newsletters or cookies.
  • Legal obligations: compliance with EU, Swiss, and international regulations.

4. Data Sharing & Third Parties

We may share your information with:

  • Travel partners: Booking.com, Travelpayouts, Tiqets, Airalo, SafetyWing, DiscoverCars, and other affiliate/white-label providers to fulfill bookings.
  • Service providers: hosting, analytics, marketing, and payment processors.
  • Authorities: if required by law, regulation, or court order.

We do not sell your personal data.

5. International Data Transfers

Because we work with partners globally, your data may be transferred outside Switzerland and the EU/EEA. We ensure appropriate safeguards (such as EU Standard Contractual Clauses) are in place.

6. Cookies & Tracking

Airlize.com uses cookies and similar technologies for:

  • Essential site functionality.
  • Analytics (Google Analytics, GA4, etc.).
  • Marketing and remarketing (Google Ads, Meta Pixel, TikTok Pixel).

You can manage cookie preferences via our Cookie Consent Manager.

7. Data Retention

We keep your personal data only as long as necessary:

  • Booking and contractual data: minimum 5 years (legal requirement).
  • Marketing data: until you withdraw consent.
  • Technical logs: typically 12–24 months.

8. Your Rights (GDPR & Swiss FADP)

You have the right to:

  • Access your personal data.
  • Correct inaccurate information.
  • Request deletion (“right to be forgotten”).
  • Restrict or object to processing.
  • Data portability (export your data).
  • Withdraw consent at any time.

To exercise your rights, contact us at: privacy@airlize.com and airlize.com@gmail.com.

9. Security

We implement technical and organizational measures to protect your data, including HTTPS encryption, access controls, and secure hosting. However, no online service is 100% secure.

10. Children’s Privacy

Airlize does not knowingly collect data from children under 16. If you believe a child has provided personal information, contact us immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.”

12. Contact Us

If you have questions about this Privacy Policy, please contact:

Airlize.com – Ai Platforms Balkan LTD
📍 Goce Delchev RC Bl. 252, 1404 Sofia, Bulgaria
📍 Flughafenstrasse, 8302 Kloten, Switzerland
📍 Obrenovićeva 46, 18000 Niš, Serbia